NHTSA Complaint #11139689 — 2017 CHEVROLET SILVERADO

THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.