NHTSA Complaint #11139499 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11139499
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	October 3, 2018
Date Filed	October 10, 2018
Mileage	80,853 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED RAPIDLY. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 55 MPH. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CALIFORNIA, (916) 353-2040) DIAGNOSED THAT THE COOLANT LEVEL SENSOR SYSTEM WAS FAULTY. THE DEALER ALSO STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,853.

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