NHTSA Complaint #11139412 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11139412
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE
Date of Incident	October 8, 2018
Date Filed	October 10, 2018
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS DRIVING ON A SIDE ROAD (35MPH) AND THE CAR JUST "STOPPED" IN TRAFFIC! WITH NO WARNING OR INDICATION. IT STARTED AFTER 10 MINUTES OF SITTING IN HEAVY TRAFFIC - I TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NO OIL IN IT? ACCORDING TO THE COMPUTER I HAD 4% LIFE AND PLENTY OF OIL AND I CHECKED IT WHEN I WAS STALLED ON THE ROAD.ACCORDING TO THE DEALER IT'S NORMAL FOR THE 2.4L ENGINE TO BURN THROUGH A QUART OF OIL EVERY 1000 MILES? IS THAT ACCURATE FOR A BRAND NEW CAR? I DON'T THINK SO-- THIS IS A DANGEROUS ISSUE. I COULD BE DRIVING DOWN THE FREEWAY AT 70 AND IT COULD JUST STOP AND IT'S HAPPENED TO OTHERS. THIS NEEDS TO BE REVIEWED.

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