NHTSA Complaint #11139112 — 2010 FORD F-250 SD SUSPENSION

Complaint Details

ODI Number	11139112
Vehicle	2010 FORD F-250 SD
Component	SUSPENSION
Date of Incident	September 20, 2018
Date Filed	October 8, 2018
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

ISSUE #1 AT HIGHWAY SPEEDS AND AFTER HITTING A BAD BUMP ON ROAD, THE TRUCK WOULD GO INTO AN UNCONTROLLABLE WHEEL HOP. THE ONLY WAY TO BRING VEHICLE BACK UNDER CONTROL IS TO SLOW DOWN BELOW 40 MPH. THIS NEARLY CAUSED A WRECK ON THE INTERSTATE. ISSUE #2. THE TRUCK CAB BUSHINGS WILL CRUMBLE IN YOUR HAND. THIS CAUSES A VERY HARSH RIDE OVER ANY TYPE OF BUMPS. I WAS TOLD BY FORD DEALERSHIP THIS IS NOT COVERED EVEN THOUGH THERE IS ONLY 62K MILES ON IT. IT COST OVER $1600 TO HAVE THESE 2 ISSUES FIXED. I HAVE 3 OTHER FRIENDS WITH THE SAME YEAR MODEL TRUCK THAT HAD TO HAVE THE SAME THINGS REPLACED. THE DEALERSHIP SAY THEY REPLACE THE SAME THINGS ON 3 TO 4 TRUCKS A MONTH. THIS IS A KNOWN ISSUE FORD SHOULD BE REPLACING FREE OF CHARGE.

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