NHTSA Complaint #11132368 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11132368
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	September 24, 2018
Date Filed	September 30, 2018
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.

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