NHTSA Complaint #11131579 — 2007 BMW 328I

TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT WAS ALERTED BY HOSPITAL STAFF THAT THE VEHICLE WAS ON FIRE. UPON LEAVING TO CONFIRM THE FAILURE, THE CONTACT NOTICED THAT THE FIRE DEPARTMENT HAD EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRAYSON BMW (10671 PARKSIDE DR, KNOXVILLE, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT OFFERED ANY ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.