NHTSA Complaint #11130911 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11130911
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	September 24, 2018
Date Filed	September 24, 2018
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.

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