NHTSA Complaint #11130819 — 2009 HONDA FIT

ON AUGUST 17, 2018 MY HONDA FIT STOPPED MOVING WHILE I WAS DRIVING ON THE ENTRY RAMP OF A FREEWAY. IT WAS TOWED TO REPAIR SHOP WHERE I WAS TOLD THE #2 SPARK PLUG WAS DAMAGED. THEY INSTALLED A THREAD INSERT AND REPLACED THE IGNITION COIL AND SPARK PLUG AND IT COST $812.55. THE MECHANIC SAID THAT THE SPARK PLUG POPPED OUT BECAUSE IT WAS NOT INSTALLED CORRECTLY. WHEN I ASKED FOR REIMBURSEMENT FOR THE REPAIR AT THE HONDA SERVICE CENTER THAT HAD DONE THE 100,000 MAJOR SERVICE ON THE HONDA THREE YEARS AGO, I WAS TOLD THE WARRANTY HAD EXPIRED AND THEY WOULD NOT REIMBURSE ME. I HAVE SINCE RESEARCHED THE PROBLEM ONLINE AND DISCOVERED THAT PROBLEMS WITH SPARK PLUGS POPPING OUT OR BLOWING OUT IN HONDA FITS ARE NOT UNCOMMON AND THAT OCCURRENCE IS EXTREMELY DANGEROUS. IF I HAD BEEN WARNED OF THIS POTENTIAL PROBLEM I COULD HAVE HAD IT CHECKED OUT AND AVOIDED THE EXPENSE AS WELL AS THE DANGEROUS BREAK-DOWN WHEN ENTERING A FREEWAY. I AM INCLUDING THE REPAIR RECEIPT.