NHTSA Complaint #11129838 — 2017 JEEP CHEROKEE

WE BOUGHT A 2017 JEEP CHEROKEE IN SEPTEMBER OF 2017 WITHIN THE PAST WEEK THE ENGINE HAS SHUT OFF WHILE MY WIFE WAS DRIVING ON THE HIGHWAY TWICE AND ONCE IN OUR DRIVEWAY. BOTH TIMES ON THE HIGHWAY SHE TOOK IT TO THE JEEP DEALER NEAR HER WORK AND THEY WERE AWESOME BUT UNFORTUNATELY COULD NOT REPLICATE THE PROBLEM. I AM BRINGING IT TO THE SELLING DEALER TODAY TO GIVE THEM AN OPPORTUNITY TO FIX IT. ESSENTIALLY WHAT HAPPENS IS A COMPLETE ENGINE STALL WHILE THE VEHICLE IS MOVING. I HAVE A VIDEO WHICH SHOWS THE DRIVE POSITION KEY POSITION, LACK OF ELECTRICAL POWER TO THE WINDOWS, NO THROTTLE RESPONSE, AND INABILITY TO RESTART THE CAR. AFTER THREE TRIES TO RESTART, THE CAR STARTS AND RUNS FINE. THIS NEEDS TO BE INVESTIGATED BEFORE IT HAPPENS DURING RUSH HOUR IN THE CITY. SOMEONE WILL END UP DEAD FROM THIS PROBLEM! JEEP NEEDS TO RECALL THE CAR! *DT *DT UPDATED 10/18/18*JB THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE ONLY DISPLAYED LOSS OF COMMUNICATION CODES. THE DEALER WAS UNAWARE OF HOW TO REPAIR THE VEHICLE. *JS *JB *DT CONSUMER STATED LOST ENGINE POWER. UPDATED 12/12/18*JB