NHTSA Complaint #11129360 — 2009 TOYOTA AVALON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11129360
Vehicle	2009 TOYOTA AVALON
Component	ELECTRICAL SYSTEM
Date of Incident	June 12, 2018
Date Filed	September 13, 2018
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING 45 MPH IN THE DARK, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTING TURNED OFF. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE ROAD AND INSTRUMENT PANEL GAUGES. THE CONTACT HAD TO FLIP THE HEADLIGHT SWITCH ON AND OFF A FEW TIMES IN ORDER FOR THE LIGHTING TO BE RESTORED. THE VEHICLE WAS TAKEN TO HESSER TOYOTA (LOCATED AT 1811 HUMES RD, JANESVILLE, WI 53545, (608) 754-7754) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1809132009. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

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