NHTSA Complaint #11127906 — 2014 AUDI Q7

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11127906
Vehicle	2014 AUDI Q7
Component	VISIBILITY/WIPER
Date of Incident	August 22, 2018
Date Filed	September 6, 2018
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

DURING A HEAVY RAIN, THE TWO WIPERS LOCKED EACH OTHER UP, THE DRIVER SIDE MOVED DOWN BUT THE PASSENGER SIDE DID NOT, CAUSE THE LOCKED UP, PUTTING ME IN A VERY SERIOUS SITUATION, LUCKILY, IT WAS A OVERPASS NEAR BY AND I STAYED THERE UNTIL THE RAIN WAS STOPPED. I TOOK MY CAR TO THE BLUEGRASS AUDI IN LOUISVILLE, KENTUCKY TO REPORT THE PROBLEM, BUT THEY TOLD ME THAT I HAVE TO PAY FOR IT BECAUSE MY CAR WAS OUT OF WARRANTY. I DON'T MIND TO PAY FOR THE REPAIR, BUT THIS IS A SAFETY ISSUE, SOMEONE MAY GET INJURED OR KILLED BECAUSE OF THIS DEFECTIVE FROM AUDI.

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