NHTSA Complaint #11123424 — 2014 TOYOTA SIENNA

AS CITY STREET BRAKING DECELERATION IS ENDING, THE ENGINE SUDDENLY SURGES AND ACCELERATES RPM. I MUST IMMEDIATELY APPLY HARD PRESSURE ON BRAKE PEDAL TO PREVENT VAN FROM SURGING AHEAD AND ALSO IMMEDIATELY MOVE AUTOMATIC SHIFT LEVER TO NEUTRAL TO DISENGAGE POWER TRAIN. AFTER ABOUT 2 SECONDS THE RPM ACCELERATION WILL STOP AND RETURN TO NORMAL. TOYOTA DEALER CHECKED ISSUE MULTIPLE TIMES, FINDING NO ISSUES. THIS IS A RANDOM OCCURRENCE THAT STARTED SHORTLY AFTER PURCHASE AND CONTINUES TO THIS DAY AND I'VE COME WITHIN INCHES OF SMASHING INTO VEHICLES IN FRONT OF ME. I REPORTED TO TOYOTA CORPORATION BUT THE OMBUDSMAN BLEW ME OFF SAYING THERE IS NO KNOWN SUDDEN ACCELERATION ISSUES. NO OFFERS TO RESOLVE FROM TOYOTA. THIS HAS HAPPENED SO MANY TIMES, I CAN NO LONGER REMEMBER THE INITIAL DATE AND EXACT MILEAGE THIS ISSUE STARTED TO OCCUR OTHER THAN WITHIN THE FIRST 4 TO 6 MONTHS OF PURCHASE. ADDITIONALLY THE SPEED CONTROL WAS NEVER ACTIVATED WHEN ISSUE OCCURRED.