NHTSA Complaint #11123092 — 2013 YAMAHA XTZ12

I WASN'T NOTIFIED OF YAMAHA 2014 RECALL TO REPLACE HEADLIGHT SOCKET. I WAS SURPRISED BY YAMAHA DEALER BARNES BROS. TODAY WHEN TOLD THAT MY MOTORCYCLE IS DUE FOR THIS RECALL. AS ORIGINAL OWNER, I'VE HAD THE MOTORCYCLE TO THE BOHN YAMAHA DEALER FOR 4 YEARS. SO I CALLED YAMAHA TODAY AT 1-800-962-7926 AND THE TWO CALL TAKERS COULD'T TELL ME ANYTHING USEFUL ABOUT THIS RECALL. THEY STUCK TO THEIR APPROVED SCRIPT TO ONLY SAY THE YAMAHA HAS MY CORRECT HOME ADDRESS ON FILE. THEY SAY THERE'S NO WAY FOR YAMAHA TO TRACK IF I WAS EVER MAILED NOTIFICATION OF THIS RECALL. THEY TELL ME THERE'S NO YAMAHA DATABASE TO SHOW IF THE MOTORCYCLE MAYBE ALREADY HAS THE UPDATE (INDICATING A POTENTIAL ADMINISTRATION ERROR). DOES YAMAHA TAKE THESE THINGS SERIOUSLY? FEELS LIKE THEY DO NOT.