NHTSA Complaint #11122724 — 2017 BUICK LACROSSE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11122724
Vehicle	2017 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2018
Date Filed	August 27, 2018
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTANCES THE WINDOWS WENT DOWN IN VARIOUS LOCATIONS WITH NO COMMONALITY (MY PARENT'S HOUSE WHILE WE WENT SHOPPING, THE GYM, WALMART.) THIS HAS OCCURRED I BELIEVE 6 TIMES OVER 3 MONTHS. THE VEHICLE WAS PURCHASED APRIL 2017 AND HAS UNDER 11,000 MILES. TWICE THIS HAS OCCURRED AND DURING OR IMMEDIATELY FOLLOWING A RAINSTORM. ONCE CAUSING EXTREMELY SOAKED SEATS AND I DON'T KNOW HOW THE INSIDE ELECTRONICS, SUCH AS RADIO AND GPS WERE NOT RUINED. THE FIRST TIME MY CAR WAS LOADED WITH OVER $500 IN TOYS AND THANKFULLY NONE STOLEN.

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