NHTSA Complaint #11122172 — 2015 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11122172
Vehicle 2015 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 14,968 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE FIRST INCIDENT OF THE CAR STALLING OCCURRED IN A PARKING LOT ON 8/18/18, IT JUST SHUT OFF WHILE STILL IN GEAR. I PUT IT IN PARK AND RESTARTED IT AND I WAS ABLE TO CONTINUE DRIVING. LATER THAT SAME DAY, I WAS DRIVING HOME, THANKFULLY ON A QUIET ROAD. IT STARTED TO SPUTTER AND SHUT OFF AGAIN WHILE STILL IN GEAR. SOMEHOW I WAS ABLE TO PULL TO THE SHOULDER OF THE ROAD. THIS TIME, I COULD NOT GET IT RESTARTED, SO I CALLED MY ROADSIDE ASSISTANCE WHO TOWED THE CAR TO THE PLACE I PURCHASED IT. THEY CHANGED THE SPARK PLUGS AND SAID THEY WERE OXIDIZED AND WERE PROBABLY THE CAUSE. I PICKED UP THE CAR ON 8/21/18 AND IT DROVE OK. THE NEXT DAY, I WAS DRIVING HOME AND AS I TURNED THE CORNER ONTO A BUSIER ROAD, IT STALLED AGAIN WHILE STILL IN GEAR. I COULD NOT GET IT TO RESTART AT ALL. THIS WAS QUITE SCARY EVEN THOUGH I WAS OVER AS FAR TO THE RIGHT SIDE OF THE ROAD AS I COULD BE WITH MY HAZARD LIGHTS ON. I CALLED ROADSIDE ASSISTANCE AGAIN AND I RECEIVED A TEXT THAT THEY WOULD BE THERE IN LESS THAN 45 MINUTES, AND THEN ANOTHER STATING THEY WOULD BE THERE IN LESS THAN 20 MINUTES. THE SHERIFF THAT SHOWED UP SAID SHE WASN'T WAITING AROUND FOR 75 MINUTES AND FORCED ME TO HAVE MY CAR TOWED BY THE COUNTY TOW COMPANY AS SHE SAID IT WOULD BE FASTER. MY TOW COMPANY SHOWED UP LESS THAN 2 MINUTES AFTER THEIRS DID, BUT I WAS TOLD TOO BAD AND THEY TOOK MY CAR TO IMPOUND. I HAD TO COME UP WITH ALMOST $300 TO GET MY CAR OUT AND THEN I CALLED MY ROADSIDE AND THEY SWITCHED ME OVER TO CHRYSLER ROADSIDE WHO WAS ABLE TO TOW THE CAR TO THE NEAREST CHRYSLER DEALER, WHERE IT NOW SITS. I TOLD THEM I AM AFRAID TO DRIVE THIS CAR NOW AND I WANT IT FIXED. I AM THINKING IT IS THIS IS THE ELECTRICAL SYSTEM RECALL R24

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