NHTSA Complaint #11121568 — 2015 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11121568 |
| Vehicle | 2015 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
WE CAME OUT TO FIND A 6-8 INCH CRACK LINE EMANATING FROM THE TOP RIGHT PASSENGER SIDE ONE MORNING. WE DROVE IT 5 MILES AFTER THAT AND WHEN WE CAME OUT IT HAD TRAVELLED AT A 45 DEGREE ANGLE TOWARDS THE MIDDLE OF THE WINDSHIELDS DRIVER SIDE. BY THE TIME WE GOT HOME IT HAD MOVED HALFWAY THROUGH THE GLASS AND ENDED IN A "J" AT THE MIDDLE OF THE WINDSHIELD. THIS WILL BE MY THIRD WINDSHIELD REPLACEMENT! THE FIRST WAS A RECALL. THE SECOND REPLACEMENT WAS FROM THE TEENIEST PING FROM A CAR ON THE FREEWAY AND NOW THIS IS THE THIRD REPLACEMENT! THIS IS MY FIRST SUBARU. WE HAVE ALWAYS BOUGHT TOYOTA IN THE PAST. I REMEMBER ONE INCIDENT ON THE FREEWAY FROM A TRUCK HITTING THE RAV 4 AND IT WAS AN ISOLATED HOLE THAT WE COULD HAVE FILLED, NOT REPLACED! DO I REALLY HAVE TO HAVE A NEW WINDSHIELD EVERY YEAR?! THIS IS RIDICULOUS. I E-MAILED SUBARU THREE DAYS AGO AND HAVE HAD NO RESPONSE.
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