NHTSA Complaint #11120690 — 2011 NISSAN QUEST

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11120690
Vehicle	2011 NISSAN QUEST
Component	POWER TRAIN
Date of Incident	January 4, 2018
Date Filed	August 17, 2018
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN AT A STOP, OR A VERY SLOW SPEED (LESS THAN 2 OR 3 MPH), AND THEN ATTEMPTING TO ACCELERATE, THE CAR DOES NOT RESPOND RIGHT AWAY. THERE IS A 2 OR 3 SECOND DELAY THEN THE CAR JERKS FORWARD AND ACCELERATES. THE DEALERSHIP HAS CHANGED THE TRANSMISSION TWICE, BUT ISSUE NOT RESOLVED. WHEN DROPPING VEHICLE OFF TO DEALER, THE DEALER SHUTTLE VAN, WHICH IS ALSO A NISSAN QUEST, WAS EXHIBITING THE SAME ISSUE, WHICH I FELT AND THE DRIVER ALSO ACKNOWLEDGED.

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