NHTSA Complaint #11119486 — 2011 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11119486
Vehicle	2011 TOYOTA RAV4
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2011
Date Filed	August 12, 2018
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

SHORTLY AFTER PURCHASING MY TOYOTA RAV 4 IN 2011, BRAND NEW, MY HUSBAND STATED THE REAR DRIVER'S SIDE AUTOMATIC DOOR LOCK WOULD NOT ALWAYS ENGAGE AND LOCK WHEN HE LOCKED THE CAR. HE SAID IT DIDN'T MATTER IF THE CAR WAS STATIONARY OR IN MOTION. HE KEPT STATING HE WAS GOING TO TAKE IT TO THE TOYOTA DEALERSHIP WHERE HE PURCHASED THE VEHICLE BEFORE HIS WARRANTY RAN OUT. UNFORTUNATELY, HE GOT VERY SICK AND PASSED AWAY IN 2014. NOW THE REAR DRIVER'S DOOR WILL NOT LOCK AT ALL, WHETHER IT IS STATIONARY OR MOVING. THIS PROBLEM MAKES ME FEEL UNSAFE AT ALL TIMES.

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