NHTSA Complaint #11112801 — 2013 AUDI S5

I WAS DRIVING ON THE FREEWAY ALL OF THE SUDDEN I LOST POWER AND FELT JERKY MOVEMENTS I HAD TO PULL OVER. OBVIOUSLY I HAD CHECK ENGINE LIGHT COME AND GEARBOX MALFUNCTION MESSAGE. THE PROBLEM TURNS OUT TO BE A MECHATRONIC ISSUE WITH MY VEHICLE THERE'S A TECHNICAL SERVICE BULLETIN ON IT TSB NUMBER IS 10054213-2278. ALTHOUGH I TRIED TO OPEN A CASE WITH AUDI USA. MY CASE GOT DENIED BECAUSE THEY STATED THE CAR IS OUT OF WARRANTY AND BECAUSE IT'S NOT A KNOWN ISSUE ON THE VEHICLE MODEL. I CAN UNDERSTAND THE WARRANTY PART BUT TO SAY THAT IS NOT A KNOWN ISSUE THAT QUALIFIES AS A NON ACCURATE STATEMENT SINCE THERE'S IS AN OFFICIAL TSB ON THE MATTER AND I TAKE THAT AS AN INSULT HONESTLY. I WOULD LIKE FOR SOMEONE TO ADDRESS THAT ISSUE AND MAYBE HAVE AUDI ACKNOWLEDGE THE PROBLEM MORE OPENLY SINCE IT'S SOMETHING THAT'S AFFECTS ALOT OF CUSTOMERS AND AUDI IS GETTING AWAY WITH POOR QUALITY CONTROL ON THEIR VEHICLES. THANK YOU AND HAVE A GOOD DAY