NHTSA Complaint #11111972 — 2018 CHRYSLER PACIFICA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11111972
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 15, 2017
Date Filed	July 17, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, 4007 BOSTON RD, BRONX, NY 10466, (718) 547-5500) WAS UNABLE TO DETERMINE A FAILURE CAUSE OR A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NO SPECIFIC SOLUTION OTHER THAN TO TRADE THE VEHICLE IN FOR THE SAME VEHICLE, WHICH WAS NOT A REPAIR REMEDY ACCORDING TO THE CONTACT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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