NHTSA Complaint #11111921 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND JERKED WHEN ENGAGED IN THE PARK POSITION. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL 33323, 954-851-9000), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE POWER CLUTCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO ACCELERATE AND JERK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE POWER SHIFTER WAS REPLACED, BUT THE FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO BUY-BACK THE VEHICLE AS A DOWN PAYMENT FOR A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.