NHTSA Complaint #11111350 — 2013 SUBARU CROSSTREK
STRUCTURE:BODY issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 11111350 |
| Vehicle | 2013 SUBARU CROSSTREK |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2013 SUBARU CROSSTREK(70K MILES) PASSENGER DOOR CAUGHT ON FIRE. WITHIN 3 MINUTES OF SMELLING SMOKE INSIDE DOOR PANEL WAS ENGULFED IN FLAMES. WENT TO THE SHOULDER OF THE FREEWAY, TURNED ENGINE OFF, PUT OUT THE FLAMES, WAITED FOR THE SMOKE TO CLEAR AND THE PLASTIC TO COOL OFF. UPON RESTARTING VEHICLE SPARKS AND SMOKE VISIBLE SO TURNED VEHICLE OFF. CUT THE RED(+) WIRES, RESTARTED VEHICLE(NO SMOKE), DROVE TO DEALERSHIP FOR REPAIRS. OBVIOUSLY A SHORT IN THE ELECTRICAL SYSTEM, NONE OF THE FUSES POPPED. HAD A PASSENGER BEEN IN THE PASSENGER SEAT I'M SURE THEY WOULD HAVE BEEN HURT. PICKED UP THE VEHICLE YESTERDAY AND PAID 2K OVER INSURANCE ESTIMATE. NOW HAVING TO SQUEEZE THE INSURANCE FOR THE DIFFERENCE SINCE I DIDN'T TAKE IT TO THEIR SUGGESTED REPAIR SHOP AND SUBARU OF AMERICA WOULD NOT PAY FOR DAMAGE DUE TO POOR WORKMANSHIP/FAULTY PARTS. ANYONE ELSE HAVE PROBLEMS SUCH AS THIS?
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