NHTSA Complaint #11110111 — 2017 SUBARU FORESTER

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION issue reported to NHTSA

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Complaint Details

ODI Number	11110111
Vehicle	2017 SUBARU FORESTER
Component	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Date of Incident	March 1, 2018
Date Filed	July 8, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FRONT PASSENGER AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY, EITHER ON START UP OR WHILE DRIVING, STAYS ON FOR HOURS OR DAYS AT A TIME, UNRELATED TO WHETHER THE SEAT IS OCCUPIED OR NOT. WHEN IT IS ON, PASSENGER SEAT BELT LIGHT INDICATES IT IS NOT FASTENED EVEN IF IT IS. THE SEAT HAS NEVER HAD SPILLS, RAIN OR OTHERWISE WET. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS. SUBARU DEALER STATES PAST ERROR CODE B1760 WHICH THEY RESET AND SAY THERE IS NOTHING THEY CAN DO BECAUSE THEY CAN NOT FIND AN IMMEDIATE PROBLEM. DEALER ADMITS THAT WHEN WARNING LIGHT IS ON, THE AIRBAG WILL NOT DEPLOY. THIS IS SO UNSAFE I HESITATE TO TRANSPORT ANY FRONT PASSENGERS. IT IS A LARGE SAFETY ISSUE THAT IS BEING IGNORED! CAN YOU DO ANYTHING?

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