NHTSA Complaint #11109761 — 2012 DODGE DURANGO
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11109761 |
| Vehicle | 2012 DODGE DURANGO |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
THE REAR LIFT GATE CLOSES WITHOUT WARNING RAPIDLY AND WITH GREAT FORCE. IT IS A SERIOUS SAFETY CONCERN. IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH. I WAS TOLD BY THE DEALER THE STRUTS ARE BAD. I WAS ALSO TOLD I SHOULD NOT HAVE THIS PROBLEM IN THE SUMMER. I DO NOT THINK IT IS EVER ACCEPTABLE THAT THUS OCCURS. I HAVE FOUR CHILDREN AND THIS US UNACCEPTABLE. I CONTACTED DODGE AND THEY WILL NOT TAKE RESPONSIBILITY SINCE I AM NOT THE ORIGINAL OWNER. I CAN PROVIDE VIDEO OF THIS OCCURRENCE.
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