NHTSA Complaint #11104968 — 2013 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11104968
Vehicle	2013 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	July 10, 2017
Date Filed	July 1, 2018
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I AM THE ONE AND ONLY,'ORIGINAL NEW CAR OWNER'. AT 25K MILES I NEEDED TO REPLACE BRAKE PADS AS WELL AS ROTORS. REAR PADS WERE LESS THAN HALF WORN, HOWEVER BOTH REAR ROTOR HAD 0.8 CM, PERIPHERAL CIRCULAR UNUSED RUSTY RINGS ON BOTH SURFACES.BOTH, LEFT + RIGHT WHEELS. I KNOW I AM REPEATING TO DOUBLE EMPHASIS MY ANXIETY FOR A CAR MY DAUGHTER USES. I SUSPECT BOTH REAR CALIPERS (BRAKE-CYLINDERS) RECEIVE LESS THAN ADEQUATE PRESSURES + PADS ARE TOUCHING ONLY HALF OF EXPECTED ROTOR AREA. IMMEDIATE & THOROUGH INSPECTION OF MY VEHICLE IS REQUESTED.

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