NHTSA Complaint #11104677 — 2016 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11104677 |
| Vehicle | 2016 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
WHILE DRIVING THE ENGINE SHUTOFF AND LOST ALL POWER. HAD TO COAST TO THE SIDE OF THE ROAD IN TRAFFIC. AFTER TAKING IT TO THE DEALER, FOUND OUT THE ENGINE CONSUMED 2.5 QUARTS OF OIL [OVER HALF IT'S VOLUME] IN 6 MONTHS. THERE WERE NO WARNINGS OF LOW OIL LEVEL; ENGINE JUST DIED. WAS TOLD THAT THIS OIL CONSUMPTION WAS ACCEPTABLE AND IF I WANTED TO PREVENT THE ENGINE FROM SHUTTING OFF WITHOUT ANY WARNING TO CHECK OIL LEVEL EVERY 1000-1500 MILES TO ASSURE IT'S ADEQUATE. THE COMPUTER APPARENTLY GIVES THE DRIVER NO INDICATION OF LOW OIL VOLUME EVEN AFTER THE ENGINE SHUTS DOWN FOR THAT EXACT REASON. I WAS TOLD CHRYSLER ONLY BECOMES CONCERNED IF THE ENGINE USE A QUART OF OIL WITHIN 1000 MILES. JEEP CHEROKEE LATITUDE/2016/4CLY ENGINE WITH 35K MILES.
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