NHTSA Complaint #11104220 — 2013 RAM 3500

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11104220
Vehicle	2013 RAM 3500
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	November 20, 2017
Date Filed	June 27, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRIZZLY COURT, MISSOULA, MONTANA 59808) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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