NHTSA Complaint #11104191 — 2016 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11104191 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
DURING RUSH HOUR, I WAS ON THE WAY TO PICK UP MY DAUGHTER FROM DAY CARE. AS I SLOWED DOWN INTO THE TURNING/MERGE LANE AT AN INTERSECTION, MY CAR JUST TURNED OFF WITHOUT PRIOR WARNING. I CAME TO A STOP AND ATTEMPTED A RESTART, BUT IT WOULD NOT ALLOW A RESTART UNTIL THE 6TH TRY. MY HAZARD LIGHTS WOULD NOT TURN ON, SO I HAD TO WAVE ANGRY DRIVERS TO GO AROUND ME. IT WAS VERY STRESSFUL BECAUSE I WAS AFRAID OF BEING REAR-ENDED WHILE WAITING FOR IT TO RESTART SO I COULD MOVE OUT OF HARM'S WAY. I PURCHASED THIS VEHICLE, BRAND NEW, IN APRIL 2016. I DIDN'T HAVE PROBLEMS WITH IT UNTIL IT WAS 2 YEARS OLD. FOR THE FIRST YEAR, I EVEN COMMUTED TO WORK 3 HOURS DAILY. NOW, I AM AFRAID TO DRIVE IT 3 MILES. THE ENGINE WILL SIMPLY TURN OFF WHILE DRIVING. WE RESEARCHED IT ONLINE AND FOUND IT WAS MOST LIKELY A CAMSHAFT OR CRANKSHAFT SENSOR ISSUE. EVEN AFTER HAVING BOTH SENSORS REPLACED, THE PROBLEM HAS CONTINUED. MECHANICS ARE AT A LOSS BECAUSE THE PROBLEM IS INTERMITTENT. SOMETIMES, I CAN DRIVE IT A FEW DAYS IN A ROW WITHOUT ANY ISSUE. I SIMPLY CANNOT BELIEVE THAT MY PARTICULAR VIN WAS NOT PART OF THE RECALL TO REPLACE THE SENSORS AND THAT THERE SEEMS TO BE NO SOLUTION TO THIS DANGEROUS VEHICLE. I CANNOT DRIVE MY 2-YEAR-OLD CAR ANYWHERE FOR FEAR OF AN ACCIDENT!
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