NHTSA Complaint #11103077 — 2013 HONDA CR-V

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11103077
Vehicle	2013 HONDA CR-V
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 1, 2018
Date Filed	June 21, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THIS CAR DEVELOPED A MAJOR VIBRATION WHILE ACCELERATING AT LOW SPEEDS (AROUND 20-30 MPH) AROUND 65,000MILES. THE STEERING WHEEL SHAKES AND PASSENGERS CAN FEEL THE CAR "SHUDDER". I WAS TOLD IT NEEDED A SOFTWARE UPDATE AND TRANSMISSION FLUID CHANGED. THIS WAS DONE AND NOW AT 100,000 MILES THE VIBRATION IS BACK AND HONDA IS REFUSING TO REPAIR IT. STATES THE EXTENDED THE WARRANTY TO 80,000 MILES FOR THIS KNOWN PROBLEM BUT SINCE ITS OVER 100,000 IT WOULD BE OUT OF POCKET.

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