NHTSA Complaint #11102210 — 2015 CHEVROLET TRAVERSE

I HAVE OWNED THIS VEHICLE A LITTLE OVER 38 MONTHS. THE PROBLEM BEGAN ON 6-13-2018 WHILE I WAS STOPPED AT THE END OF MY DRIVEWAY. WHEN I SHIFTED OUT OF PARK THERE WERE CLICKING NOISES IN THE DASH. THIS HAD NEVER HAPPENED BEFORE. I TOOK IT TO THE DEALER WHO STATED IT WAS A SOLENOID THAT NEEDED REPLACING IN THE DASH. IT WAS REPLACED, BUT DID NOT SOLVE THE PROBLEM. THERE ARE TWO OF THESE SOLENOIDS SO THEY ORDERED THE OTHER ONE AND THAT WASN'T THE PROBLEM. I WAS TOLD THAT THE "HOUSING" FOR ONE OF THESE SOLENOIDS NEEDED REPLACING. THEY HAD TWO OTHER 2015 TRAVERSES AND BOTH OF THEM HAD THE SAME PROBLEM. I WAS TOLD THAT THE MECHANICS HAD NEVER HAD THIS TYPE OF PROBLEM BEFORE. I THINK THAT THE OWNERS OF THE OTHER TWO VEHICLES NEVER PAID ATTENTION TO THIS NOISE AND/OR THOUGHT IT WAS NORMAL. MY POINT IS THAT THIS SHOULD BE RESEARCHED TO SEE IF THESE SOLENOIDS/HOUSINGS ARE FAULTY. IF ONE FAILS THEN YOU CAN'T GET OUT OF PARK TO SHIFT. IF THEY ARE FAULTY, THEN WHY SHOULD I HAVE TO PAY TO HAVE IT FIXED. THANK YOU FOR YOUR ATTENTION.