NHTSA Complaint #11101870 — 2016 TOYOTA TACOMA ENGINE

Complaint Details

ODI Number	11101870
Vehicle	2016 TOYOTA TACOMA
Component	ENGINE
Date of Incident	June 4, 2018
Date Filed	June 14, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN MY A/C STOPPED WORKING DURING THE WARRANTY PERIOD, I HAD IT CHECKED AT GLENS FALLS TOYOTA WHERE I WAS TOLD THE CONDENSOR NEEDED REPLACEMENT. THEY DETERMINED THAT THE HOLE HAD BEEN CAUSED BY A ROCK KICKED UP BY THE VEHICLE AND THAT IT WOULD NOT BE COVERED UNDER WARRANTY. I AM CONCERNED ABOUT THIS POLICY, AS THERE ARE MANY OTHER ENGINE COMPONENTS THAT - LIKE THE A/C CONDENSOR - ARE NOT SHIELDED ON THIS OFF-ROAD CAPABLE VEHICLE. MY VEHICLE HAS NEVER BEEN DRIVEN OFF-ROAD.

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