NHTSA Complaint #11100488 — 2009 CHEVROLET IMPALA

MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I STEP OUT OF THE CAR (RUNNING OR NOT) AND SHUT THE DOOR IT WILL AUTOMATICALLY LOCK EVEN IF I DID NOT HIT THE LOCK BUTTON AND EVEN IF I DO HIT THE UNLOCK BUTTON. TWICE THIS HAS OCCURRED WHEN THE CAR WAS RUNNING AND MY DOG WAS IN THE VEHICLE (ALONG WITH MY PURSE AND KEYS) CAUSING ME MUST DISTRESS. I BELIEVE THIS IS SOMETHING FAULTY IN THE MAKE OF THE CAR. BY THE TIME I GET TO A DEALERSHIP TO HAVE IT CHECKED OUT THE CLICKING HAS STOPPED OR IT IS NOT LOCKING AUTOMATICALLY. THE DEALER SAYS IT HAS TO BE HAPPENING WHILE THE NOISE IS ONGOING. THERE ARE NO LIGHTS ON THE DASH TO INDICATE A PROBLEM. THIS FIRST STARTED ABOUT A YEAR AGO AND THE MOST RECENT INCIDENT WAS TODAY (THE DATE LISTED BELOW). THANK YOU FOR YOUR TIME.