NHTSA Complaint #11100277 — 2009 CADILLAC CTS

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11100277
Vehicle	2009 CADILLAC CTS
Component	STRUCTURE:BODY
Date of Incident	May 24, 2018
Date Filed	June 6, 2018
Mileage	37,367 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGATE. DEALER SAID THERE WERE NO CAMPAIGNS ON THE ISSUE. THE CAR IS GARAGED 100% OF THE TIME WHEN NOT BEING DRIVEN. IT HAD 37,367 MILES ON THE ODOMETER WHEN INSPECTED AT THE DEALERSHIP FOR THE FRONT PASSENGER DOOR NOT OPENING. DEALER SAID IT WOULD COST $576 TO REPAIR.

Related Complaints for the 2009 CADILLAC CTS

Other STRUCTURE:BODY Complaints

#10881378 — June 29, 2016 — LEAKING WHEN IT RAIN(NOT SUN ROOF) DASHBOARD LIGHT TURNING OFF WHILE CAR IN MOTION.

#10794832 — November 19, 2015 — REAR WINDOW SHATTER WHILE SITTING IN GARAGE AND BLOWING A HOLE FROM INSIDE TO OUTSIDE OF THE CAR BEEN IN THE GARAGE F...

Recent Complaints for the 2009 CADILLAC CTS

#11648137 — UNKNOWN OR OTHER — March 13, 2025 — To whom it may concern, My name is [XXX] . I am writing this correspondence with regard to a purchase of a 2009 Cad...

#11641895 — AIR BAGS — February 11, 2025 — The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...

#11641895 — SUSPENSION — February 11, 2025 — The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...

#11641895 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS — February 11, 2025 — The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...

#11590940 — FUEL/PROPULSION SYSTEM — May 27, 2024 — Gas leaking from above gas tank took car in for service 5/6/24. they could not duplicate issue on 5/24 engine light...