NHTSA Complaint #11098061 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11098061
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	February 8, 2018
Date Filed	May 26, 2018
Mileage	14,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS DRIVING DOWN A CITY STREET ON MY WAY HOME FROM WORK AND MY CAR JUST SHUT OFF! IT HAD 14500 MILES ON IT WHEN THIS HAPPENED. THE SYSTEM HAD JUST STARTED TELLING ME THE OIL WAS DUE TO BE CHANGED, IT WAS GOING TO BE THE 4TH OIL CHANGE. AFTER 15 MINUTES THE CAR JUST RESTARTED LIKE NOTHING HAD HAPPENED. AFTER A LITTLE GOOGLE SEARCHING I DECIDED TO CHECK THE OIL AND THE DIPSTICK HAD JUST A SLIGHT TRACE OF OIL..I CALLED THE DEALER QUESTIONED THEM AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM. I HAVE NOT TAKEN IT IN FOR SERVICE SINCE THEY JUST SAY THEY CAN'T DUPLICATE THE PROBLEM. I NOW CHECK MY OIL EVERY 2000 MILES SO IT DOESN'T RUN LOW CAUSING AN ENGINE PROBLEM THAT WILL BE MY FAULT.

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