NHTSA Complaint #11093951 — 2015 CHRYSLER 200

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11093951
Vehicle 2015 CHRYSLER 200
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 630,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I PURCHASED THIS 2015 200 CHRYSLER JANUARY 1, 2016 FROM ZEIGLER CHRYSLER DODGE JEEP RAM OF DOWNERS. ADDRESS 2311 OGDEN AVE, DOWNERS GROVE ,IL . LEADING UP TO THE ENGINE GOING OUT THE CAR WOULD JUST RANDOMLY CUT OFF WHILE IN MOTION AND ALSO MAKING TURNS. I TOOK IT BACK TO THIS DEALERSHIP AND THEY STATED THAT THE ENGINE WENT OUT. ON JUNE 14,2016 THAT'S WHEN I GOT AN ENGINE REPLACED. I ASK IF IT WAS NEW OR USED AND THEY ASSURED ME THAT IT WAS A NEW ENGINE. HOWEVER KEEPING UP WITH OIL CHANGES, MY CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MECHANIC AND WAS TOLD THAT I NEEDED A TUNE UP DONE. SO I GOT MY SPARK PLUGS CHANGED. AFTER THAT THE CAR WOULD JUST CUT OFF WHILE IN MOTION AND ALSO TURNING. I TRIED DRIVING THE CAR TO WORK WHILE TURNING IT ON WHENEVER IT CUTS OFF. THE BRAKES GOT SO TIGHT ON ME THAT I HAD TO USE BOTH FEET TO STOP THE VEHICLE. I GOT THE CAR TOWED TO A CAR SHOP AND THEY STATED THAT THIS CAR HAD TO BE LOOKED AT BY A DEALERSHIP.SO I GOT THE CAR TOWED TO THE NEAREST CHRYSLER DEALERSHIP AND THEY STATED THAT THERE WAS 4 THINGS WRONG WITH THIS CAR. THEN CALLED ME BACK AND STATED THAT THIS CAR NEEDED AN ENGINE. THIS CAR IS UNDER A HUNDRED THOUSAND MILES AND WITH THIS PROBLEM OCCURRING AGAIN FOR THE SECOND TIME. LOOKING FOR HELP AND ANSWERS.

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