NHTSA Complaint #11091636 — 2008 CADILLAC CTS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11091636
Vehicle	2008 CADILLAC CTS
Component	ENGINE
Date of Incident	May 3, 2018
Date Filed	May 3, 2018
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAD A RECALL OR 'EXTENDED PARTS WARRANTY' FOR A TIMING CHAIN ON MY 2008 CADILLAC CTS AND WAS REPLACED BY THE DEALER AT 115,000 MILES IN 2015, MY CAR NOW HAS 130,000 MILES ON IT AND THE TIMING CHAIN IS BROKE AGAIN! I PUT ONLY 15,000 MILES ON THE CAR SINCE THE TIMING CHAIN WAS 'FIXED'. THE DEALERSHIP REFUSED TO WORK WITH ME OR GIVE ME A PHONE NUMBER TO A GM REGIONAL REPRESENTATIVE TO TALK ABOUT MY OPTIONS. I FEEL THE CAR WAS NOT FIXED PROPERLY OR WAS FIXED WITH THE SAME DEFECTIVE PART. I WOULD LIKE SOME INFORMATION ON WHAT I CAN DO TO FIGHT THIS THERE IS NO REASON A RECALLED PART SHOULD FAIL JUST 15,000 AFTER BEING FIXED.

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