NHTSA Complaint #11091440 — 2015 BUICK ENCLAVE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11091440 |
| Vehicle | 2015 BUICK ENCLAVE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPLACING THE TORQUE CONVERTER. I ADVISED THEM THE ENGINE WAS SKIPPING AND THE CAR WOULD SLOW DOWN. THEY INSTALLED A CONVERTER GASKETS, HOSE AND 12 QTS OF FLUID. 1/27/18. I ADVISED THEM AGAIN OF A LEAK FROM WHAT I THOUGHT WAS THE ENGINE.AT THAT TIME, THEY ADVISED IT WAS A VAPOR LEAK FROM THE EXHUST PIPE. ALSO..THE DRIVER SEAT OUTER PANEL BROKE AGAIN, THEY REPLACED.AND NOW, 4/28/18, THEY ARE TELLING ME THE DRIVE SHAFT HAS TO BE REPLACED AT A COST TO ME OF OVER $2500 +. NOW. YES, I AM CONCERNED. THIS SHOULD NOT BE HAPPENING TO A RELATIVELY NEWER VEHICLE..ONE WOULD NOT THINK. MY ENCLAVE HAS 104K MILES ON HER CURRENTLY. THIS VEHICLE WAS PURCHASED FOR MY WEEKEND VISITS WITH MY DAUGHER AND GRANDCHILDREN. TO REPLACE MY 2000 FORD EXPLORER. AND NOW, I AM FEELING SAFER IN MY FORD EXPLORER. I HAVE NEVER HAD TO HAVE ANY KIND OF WORK DONE ON THAT VEHICLE, EXCEPT FOR ROUTINE MAINTAINANCE. AND SHE IS STILL RUNNING AS GREAT AS EVER. WHAT CAN GM DO FOR ME AND MY 2012 BUICK ENCLAVE. I AM LOSING MY FAITH IN THIS VEHICLE. PLEASE HELP. THANK YOU FOR YOUR TIME. I HOPE I DON'T END UP HAVING TO PAY FOR THIS ISSUE.
Related Complaints for the 2015 BUICK ENCLAVE
Other POWER TRAIN Complaints
#11651741
The dealership is unable to identify the failing component or system. The vehicle shuts off while driving above speed...
#11329312
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEE...
#11183498
BATTERY HAS BEEN REPLACED TWICE IN 20 MONTHS DUE TO FAILURE OF CHARGING SYSTEM TO RECHARGE BATTERY. TURN SIGNALS DO ...
Recent Complaints for the 2015 BUICK ENCLAVE
#11697178
SERVICE BRAKES
2015 Buick Enclave put in Park, doors unlocked, got out and the vehicle moved while in park.
#11694298
EXTERIOR LIGHTING
I had storm damage to my vehicle and needed the front headlight replaced. This was a insurance claim and it went to ...
#11675413
TIRES
I went to Firestone in 2023 about my tire recalled and they claimed there was no recalled. I went again on July 5th...
#11675413
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I went to Firestone in 2023 about my tire recalled and they claimed there was no recalled. I went again on July 5th...