NHTSA Complaint #11090949 — 2008 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE AFTER BEING STARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL REMEDY REPAIRED FOR FREE BECAUSE THE DEALER STATED THAT THE REPAIR HAD NOT BEEN FINALIZED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SCHUMACHER VOLKSWAGEN OF NORTH PALM BEACH (3720 NORTHLAKE BLVD, SUITE B, LAKE PARK, FL 33403) WHERE THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT