NHTSA Complaint #11089677 — 2017 KIA SEDONA

WHEN I BOUGHT THIS CAR I WAS NOT GIVEN ANY WARNINGS/INFORMATION ABOUT THE EDIBLE WIRING IN THE AUTO EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS AND LAWSUITS ABOUT THIS PROBLEM. I COULD FIND NOTHING IN THE PROVIDED LITERATURE. I AM A 73 YEAR OLD WIDOW AND I HAD RESEARCHED THIS CAR. IT RATED HIGH FOR SAFETY. I HAD TO HAVE A SAFE CAR. IN FEBRUARY,2018 WHILE I WAS ON THE ROAD WARNING LIGHTS ABOUT ABS APPEARED AND THE REAR WASHER DID NOT WORK. DIAGNOSED AS CHEWED WIRING. THE DEALERSHIP SAID NOT THEIR PROBLEM! A FEW WEEKS LATER THE CAR STALLED ON A HIGHWAY AND WARNING LIGHTS SAID ABS AND THE CRUISE CONTROL DID NOT WORK. A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THE CAR FELL TO PIECES AS I WAS DRIVING. AGAIN DIAGNOSED AS CHEWED WIRING. AGAIN HAD IT REPAIRED AT MY EXPENSE. I RESEARCHED AND SPENT SEVERAL HUNDRED ON REPELLANTS, ETC. I HAD INSIDE THE CAR AND ALL AROUND THE CAR SURROUNDED WITH EVERYTHING I COULD FIND. I CALLED AN EXTERMINATOR BUT HE SAW NO EVIDENCE OF RATS. POSSIBLE SQUIRRELS. GAME CAM TOOK PICTURES OF RACCOONS. THOUGHT MAYBE I WAS SAFE. TWO WEEKS LATER NO WATER TO FRONT OR REAR WINDOWS. DEALER SAID ABOUT 8 INCHES OF THE WATER HOSE HAD BEEN EATEN. MY PREVIOUS CAR (CHEVY UPLANDER 2008) SAT IN THE SAME PLACE FOR OVER 3 YEARS AND NO WIRING PROBLEMS. RESEARCH SHOWED MOST CARS TODAY MADE WITH SOY-BASED WIRING THAT ATTRACTED RODENTS. I AM NOT SAFE DRIVING THIS CAR. THERE WERE NO WARNINGS ABOUT A KNOW PROBLEM. THE DEALER DENIES ALL RESPONSIBILITY AND THE MANUFACTURER CUSTOMER COMPLAIN DEPARTMENT WILL NOT RETURN MY CALLS. WHEN I CALL THEM THEY SAY "NOT THEIR PROBLEM". I SAY IT IS THEIR PROBLEM!! I WANT A BUYBACK OR AT LEAST WRAPPING ALL THE WIRING WITH REPELLANT TAPE, REFUND OF ALL MONEY SPENT IN REPAIRS AND PREVENTATIVES, A PROMISE TO FIX ANY FUTURE DAMAGE AND A MONETARY AWARD FOR ALL MY STRESS AND INCONVENIENCE.