NHTSA Complaint #11089023 — 2016 DODGE JOURNEY
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11089023 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 61,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTER, 7720 BETH-BATH PIKE BATH, PA, (610) 837-9303) WAS NOTIFIED OF THE FAILURE, AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TT *JS
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