NHTSA Complaint #11088929 — 2013 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11088929
Vehicle 2013 MAZDA CX-5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I HAVE 96,757 MILERS. AFTER I COME TO A COMPLETE STOP, I PUT THE GEAR IN PARK, AND I PUSH THE IGNITION BUTTON TO TURN OFF THE CAR, MY CX-5 DOES NOT SHUT DOWN COMPLETELY. THE ENGINE IS OFF BUT ALL OTHER ELECTRICAL SYSTEM SUCH AS RADIO/NAVIGATION REMAINS ON AND I AM NOT ABLE TO ACTIVATE THE CAR ALARM AFTER I EXIT MY CAR. ORANGE LIGHT REMAINS ON THE "START BUTTON" AND I HAVE TO RESTART THE ENGINE AND CHANGE THE GEAR FROM PARK TO R, N, OR D AND SHIFT IT BACK TO PARK TO SHUT DOWN COMPLETELY. SOMETIMES I HAVE TO REPEAT THIS STEP TWO TO THREE TIMES. THIS PROBLEM BEGAN SHORTLY AFTER MY 5 YEAR 60K EXTENDED WARRANTY EXPIRED.

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