NHTSA Complaint #11083674 — 2013 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. UPON STARTING THE VEHICLE, A RATTLING NOISE WAS HEARD EMERGING FROM THE ENGINE COMPARTMENT AND THE "BATTERY CHARGING SYSTEM NEEDS SERVICE" MESSAGE APPEARED. THE CONTACT NOTICED A PULLEY LYING ON THE GROUND UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (JACK WILSON CHEVROLET IN SAINT AUGUSTINE, FLORIDA, 904-797-4567) WHERE IT WAS DETERMINED THAT THE BOLT THAT HELD THE PULLEY FOUND ON THE GROUND HAD FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.