NHTSA Complaint #11082368 — 2016 CADILLAC ESCALADE ESV

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11082368
Vehicle	2016 CADILLAC ESCALADE ESV
Component	SUSPENSION
Date of Incident	March 5, 2018
Date Filed	April 1, 2018
Mileage	49,540 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT AND THEN I WENT TO THE CADILLAC DEALERSHIP BUT THEY SAID EVERYTHING IS GOOD BECAUSE ON THAT TIME I ALREADY HAD 49,540 MILES ON THE VEHICLE AND THEY ARE WAITING FOR THE 50000 MILES SO THEY CAN TELL ME YOU ARE OUT OF WARRANTY AND YOU HAVE TO PAY FOR THAT.

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