NHTSA Complaint #11081880 — 2009 FORD RANGER

TAKATA RECALL. I WENT TO THE NEAREST FORD DEALER TO SEE IF THEY WOULD FIX MY TRUCK. THEY SAID THAT THEY DID NOT HAVE THE PARTS TO REPLACE THE AIR BAGS AND THAT FORD WOULD CALL ME WHEN THEY HAD THE PARTS AND THAT WAS BACK IN APRIL OF 2017. I ALSO RECEIVED A CARD STATING THAT THEY HAD FILE FOR CHAPTER 11. I HAVE DONE SEVERAL CALLS TO THE FORD DEALER IN RSM TO CHECK IF THEY HAVE RECEIVED THE PARTS WITH NO LUCK. NEVER RECEIVED A CALL ABOUT THE PROBLEM WITH THE TRANSITION. ON 2/28/18 I SENT A LETTER EXPLAINING WHAT HAD HAPPEN WHEN I CALLED FORD. AS OF TODAY I HAVE NOT RECEIVED RESPONSE TO MY LETTER. I DID RECEIVED ANOTHER DOCUMENT STATING THAT I SHOULD NOT HAVE AN PASSENGERS ON THE TRUCK BECAUSE IT MAY CAUSE SERIOUS INJURY. FORD HAS NOT EVEN TRIED TO CONTACT US AND LET US KNOW WHAT THEY PLAN TO DO TO SOLVE THIS PROBLEM. SO ONLY ONE PERSON CAN USE THE TRUCK AT THIS TIME.. MY WIFE IS THE ONE THAT DRIVES THE TRUCK TO WORK SINCE SHE WORKS FAR AND WE CAN SAVES GAS BUT I AM AFRAID THAT SHE IF SHE HAS AN ACCIDENT SHE COULD BE SERIOUSLY HURT. I HAVE PROVIDED THEM WITH MY WIFE PHONE AND OUR HOME PHONE NUMBER SO THEY CAN TALK TO HER WITH ANY QUESTIONS BUT NO RESPONSE FROM FORD. THANK YOU