NHTSA Complaint #11081592 — 2010 SCION XB

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11081592
Vehicle	2010 SCION XB
Component	STRUCTURE:BODY
Date of Incident	March 26, 2018
Date Filed	March 27, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OVER THE PAST 4 YEARS I HAVE HAD THE DOOR LOCKS MALFUNCTION ON FOUR SEPARATE OCCASIONS, SOME PARTS EVEN MALFUNCTIONING AFTER THEY WERE REPLACED AT TOYOTA SERVICE CENTERS. LOCKS DO NOT ENGAGE WHEN LOCKED VIA DOOR SWITCH BUTTON, THROUGH KEYLESS FOB, AND WHEN MANUALLY ATTEMPTING TO ENGAGE IT IS JAMMED AND PHYSICALLY HARD TO ENGAGE LOCK. HAS OCCURRED TWICE ON FRONT PASSENGER SIDE AND TWICE ON LEFT REAR SIDE. 2014 - FRONT PASSENGER, 2015- REAR LEFT, 2016-REAR LEFT, 2018-FRONT PASSENGER. BEGAN HAPPENING INTERMITTENTLY, NOW IS PERMANENTLY JAMMED.

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