NHTSA Complaint #11079963 — 2015 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11079963 |
| Vehicle | 2015 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WINDSHIELD CRACKED BY THE REAR VIEW MIRROR'IT STARTED IN THE BLACK SECTION ALONGSIDE THE MIRROR AND CAME DOWN AND MADE A J AND REVERSE J PATTEN ONTO DRIVERS SIDE AND PASSENGER SIDE AT EYE LEVEL. I TOOK THE CAR TO THE SUBARU DEALER AND THEY DETERMINED THERE WAS NO IMPACT POINT BUT REFUSED TO COVER IT UNDER THE EXTENDED WARRANTY BECAUSE IT DID NOT CRACK IN THE WINDSHIELD WIPER AREA. WINDSHIELD WAS NEVER HIT BY ROCK OR OTHER DEBRIS AND THERE IS NO APPARENT REASON FOR IT TO CRACK LIKE IT DID. THE CRACK APPEARED WHEN THE CAR WAS PARKED IN MY GARAGE. APPEARS TO BE A DEFECT IN THE SUBARU CARLEX WINDSHIELDS. I FOUND FOUND SEVERAL COMMENTS ONLINE DESCRIBING THIS SAME CRACKING PATTERN.
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