NHTSA Complaint #11078465 — 2014 CHEVROLET CAPTIVA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11078465
Vehicle	2014 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2018
Date Filed	March 10, 2018
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I CAN'T REMOVE THE KEY FROM THE SUV AFTER TURNING THE VEHICLE OFF. THIS STARTED ABOUT TWO MONTHS AGO. AT FIRST I WAS ABLE TO TURN THE SUV BACK ON AND WAS ABLE TO REMOVE THE KEY. IT HAS BEEN WORST LATELY. AS I FILL OUT THIS COMPLAINT , THE KEY IS STILL STUCK IN THE IGNITION, SO IF ANYONE WOULD LIKE TO STEAL MY CAR, THEY COULD. THE SUV JUST TURNED 56000 MILES. GM NEED TO FIX THIS, AS THIS HAS BEEN A PROBLEM NOT ONLY WITH THE CAPTIVA, BUT OTHER GM MODELS AS WELL. I HAVE HAD TO SIT IN MY CAR FOR ALMOST AN HOUR BEFORE THE KEY COULD BE REMOVED. HAD I KNOWN THAT THIS WAS A COMMON PROBLEM, I WOULD NOT HAVE PURCHASED A GM VEHICLE. THIS SHOULD BE A RECALL,

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Recent Complaints for the 2014 CHEVROLET CAPTIVA

#11539471 — INTERIOR LIGHTING — August 18, 2023 — The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling th...

#11521542 — ELECTRICAL SYSTEM:IGNITION — May 11, 2023 — Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.

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