NHTSA Complaint #11075516 — 2017 FORD F-250 SD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11075516
Vehicle	2017 FORD F-250 SD
Component	STEERING
Date of Incident	June 30, 2017
Date Filed	February 28, 2018
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-250 SD. THE CONTACT STATED THAT THERE WAS A DEATH WOBBLE ON THE FRONT END OF THE VEHICLE. THE FAILURE IMPACTED THE STEERING AND CAUSED A STRONG VIBRATION IN THE STEERING WHEEL. THE DEALER (SCHMIDT FORD OF SALEM, 1815 W MAIN ST, SALEM, IL 62881, (800) 562-2014) STATED THAT THE STEERING STABILIZER WAS ON A NATIONAL BACKORDER AND THAT THEY WOULD ADJUST THE CASTERS AND ROTATE THE TIRES. THE MANUFACTURER ISSUED TWO TSBS FOR THE STEERING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS TO RESPOND TO THE CONTACT TO ADDRESS THE REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

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