NHTSA Complaint #11074541 — 2016 LINCOLN MKC POWER TRAIN

Complaint Details

ODI Number	11074541
Vehicle	2016 LINCOLN MKC
Component	POWER TRAIN
Date of Incident	September 12, 2016
Date Filed	February 23, 2018
Mileage	6,729 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHEN ACCELERATING FROM A COAST THE VEHICLE JERKS AND BANGS INTO GEAR. AT TIMES IT FEELS LIKE THE VEHICLE WAS HIT FROM BEHIND. THIS HAPPENS ANYTIME WHETHER ON A CITY STREET OR HIGHWAY IN TRAFFIC CONDITIONS. FORD FIELD SERVICE ENGINEER WAS ABLE TO DUPLICATE THIS CONCERN BUT SAID IT WAS WITHIN THE PARAMETER OF THE VEHICLE BECAUSE IT HAPPENS AT LOW SPEED. I FIND THIS A NOT ACCEPTABLE ANSWER FOR A FAULTY TRANSMISSION.

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