NHTSA Complaint #11074232 — 2016 CADILLAC ESCALADE ESV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11074232
Vehicle	2016 CADILLAC ESCALADE ESV
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2018
Date Filed	February 22, 2018
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. SEVERAL TIMES, WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO HARRYS ON THE HILL (819 PATTON AVE, ASHEVILLE, NC 28806, (828) 252-3821) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER A MODULE BEHIND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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